Future Communications
Automation of complex OSS processes
Leading net operators like Deutsche Telekom, Vodafone or Kabel BW use the Xyna Factory successfully for the process oriented development and automated production of their IP-based communication services for private customers and business clients.
The intelligent automation of net-near technical OSS processes is in the focus. These are particularly processes in the following areas:
- Service Order Management & Order Processing
- Service Provisioning
- Service Analysis & Intelligence
- Customer-centered Subscriber Self-Care
- Network Configuration & Element Activation
- Technical Product Management
- Network Monitoring & Service Assurance
- Enterprise Application Integration (EAI) between BSS and OSS systems